New Members Services Centre launched, with dedicated staff members available to answer member’s queries
Croí Laighean Credit Union have announced the set-up of a new Members Services Centre in their Coill Dubh branch.
The Member Services Centre is a dedicated telephone service and has been set-up to ensure members can contact the credit union quickly and efficiently to access services, loans or to have queries answered.
The centre is operated by Àine Heffernan, Mary Dunne, Olive Hughes and Carol Flynn. The team are available six days per week from 9.30am to 4.30pm and can be contacted on 1800 23 24 25.
Commenting on this development, CEO Paul Kennedy said “This is a significant enhancement to our service offering and is a huge investment by Croí Laighean on behalf of its members who told us to improve our telephone service offering, so we are thrilled to be able to launch, and wish all of our team well. Initial feedback from members is hugely positive and the team are committed to responding to 100% of calls”