We understand that losing a loved one is a difficult time, and we want to be there to support you in any way we can. However, there are some situations where our life insurance policy may not cover your claim. These include:
- Members who joined the Credit Union after 71 years of age
- Members who die of a pre-existing condition within 6 months of taking out the loan
- Deaths outside of Western Europe, North America, Australia, and New Zealand (unless on holiday)
- Deaths due to criminal activity, drugs, alcohol, or suicide
If you are unsure whether your claim is covered, please contact us. We will be happy to review your case and provide you with more information.